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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Gehring

September 8, 2026

5  out of  5
rating by Michael Gehring
"Lydia was very helpful in setting up homeowners insurance for our new home.
Just took a few minutes on the phone and she sent me the quote in less than 15 minutes so I could forward it to the lender."
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Junior Galindez

September 8, 2026

5  out of  5
rating by Junior Galindez
"Exelente atencion son muy amables atentos y responsables"
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Michael

August 19, 2026

5  out of  5
rating by Michael
"Professional, friendly, and engaged. I always feel listened to and understood, and my concerns are addressed quickly."
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Dan Green

August 17, 2026

5  out of  5
rating by Dan Green
"Great experience spent a lot of time making sure I was comfortable with our selection."
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Charity Clary

August 7, 2026

5  out of  5
rating by Charity Clary
"Brian helped me to make the process of getting my life insurance policy so smooth and easy. I will use him for sure in the future for other policies for my husband and children."
We responded:
"Thank you Charity! We appreciate your support! "
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Eric Gendreau

August 4, 2026

5  out of  5
rating by Eric Gendreau
"They are always very responsive to any updates or questions I have. I'm glad to know Jim and his staff are there when I need them."
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Gary Scott

July 31, 2026

5  out of  5
rating by Gary Scott
"We've had insurance for home and autos through Jim's office for 9 years. Always prompt with any updates and changes and answering questions."
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Daniel Oakley

July 29, 2026

5  out of  5
rating by Daniel Oakley
"SO EASY TO WORK WITH AND ALWAYS HAS AN UPLIFTING PERSONA ABOUT THEIR TEAM TOGETHER. WOULD RECOMMEND THEM TO ALL MY FRIENDS."
We responded:
"Hi! Thank you so much for the wonderful review. We’re happy you found us easy to work with and that our team’s uplifting, positive attitude has made a difference. We truly appreciate your recommendation and that you’re sharing us with your friends!"
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A. Orellana

July 27, 2026

5  out of  5
rating by A. Orellana
"Great experience switching to State Farm. The process was extremely fast and simple. Not only was I able to significantly improve my coverage limits, but I also secured a much lower premium compared to my previous insurer. Highly recommended for their service and convenience."
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Autumn H

July 14, 2026

5  out of  5
rating by Autumn H
"Wendy and Reid quite literally flipped my life around for the better with answers to my questions, and going beyond the job description to help me find the correct documentation. I am eternally grateful for your guys' kindness and empathy, and helpfulness!!"
We responded:
"Autumn thank you for the kind words! And thank you for allowing us to help you we know you have a choice, and thank you for choosing us!"
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Jane F. Bourgeois

July 9, 2026

5  out of  5
rating by Jane F. Bourgeois
"I can't imagine life without Wendy and her team at State Farm when life's unexpected events occur! Thank you, Wendy, for having our 'insurance back' and 'on it' with every claim you wrangle!"
We responded:
"Dr. B thank you for taking the time 5 stars from you means a lot! Thank you thank you thank you!!! "
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Miranda Danielson

July 8, 2026

5  out of  5
rating by Miranda Danielson
"Reid is so helpful and great at communicating - 10/10 for me! Thanks for making business easy!"
We responded:
"Thank you Miranda we apprecieate you!!"
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Megan Courtney

June 29, 2026

5  out of  5
rating by Megan Courtney
"I am very happy with State Farm and they’re willingness to work with their customers and offering low prices"
We responded:
"Thank you Megan! We appreciate your business!"
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Yonna Clark

June 8, 2026

5  out of  5
rating by Yonna Clark
"Wendy did an amazing job she helped me get my rental insurance back on track thanks Wendy for everything"
We responded:
"Thanks for allowing us to help you with your insurance needs!"
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Thomas Ochs

May 28, 2026

5  out of  5
rating by Thomas Ochs
"Wendy is the one we count on to take care of us -- she's awesome!"
We responded:
"Thanks Thomas! Wendy does a great job!!
I really appreciate your letting us help you with your insurance needs."
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Amy Stevens

May 19, 2026

5  out of  5
rating by Amy Stevens
"We have had State Farm for a very long time for our home and auto. With each claim we have had to file, I am reminded why I continue to stay with them. The employees at Jim's office specifically have always been so kind and helpful. Never displaying any judgement and very communicative. I will never switch to anyone else."
We responded:
"Hi Amy, we truly appreciate your review. Knowing that our team at Jim’s office has been kind, helpful, and never judgmental means a lot—especially when you’ve had to file claims. Thank you for your continued trust in State Farm. We’ll be here whenever you need us."
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Jaci Hilmer

May 15, 2026

5  out of  5
rating by Jaci Hilmer
"Got our new car added quick and smoothly with great assistance from Jim Humphreys Team!"
We responded:
"Hi there! Thanks so much for the wonderful review. We’re glad to hear your new car was added quickly and smoothly with great help from Jim Humphreys Team. We appreciate your business!"
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Raven Stuefen

May 12, 2026

1  out of  5
rating by Raven Stuefen
"They do not care what you have going on in your life, they work on commission and only care about a sale!"
We responded:
"Hi Raven, thank you for sharing your feedback. We’re sorry to hear your experience didn’t meet expectations. Our team is here to help you through the process with respect and transparency—not pressure. If you’re willing, please contact us at 319.363.2085 so we can learn more about what happened and make it right."
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Wade Letter

May 7, 2026

5  out of  5
rating by Wade Letter
"Great team"
We responded:
"Hi! We appreciate you taking the time to leave a review. Thank you for recognizing our team—we’re grateful for your business."
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Norm Wilkerson

April 29, 2026

5  out of  5
rating by Norm Wilkerson
"Always helpful, available, cheerful and expedient."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Andy Cruse

April 16, 2026

4  out of  5
rating by Andy Cruse
"Reid is always very helpful when i have questions about my insurance."
We responded:
"Thank you for taking the time to leave us a review. We’re happy Reid has been able to help you whenever questions come up regarding your insurance. We’re grateful for you!"
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Brian Young

April 13, 2026

5  out of  5
rating by Brian Young
"Great service from Reid Kruse always very helpful with any questions and gives a prompt response . Highly recommend !!!"
We responded:
"Thank you for taking the time to leave such a wonderful review! We’re thrilled to hear Reid Kruse provided great service, was always helpful, and gave you prompt responses. Your recommendation means a lot to us."
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Joe Luense

April 10, 2026

5  out of  5
rating by Joe Luense
"Reid did a great job answering my questions and gave great feedback."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Steven Perez

March 31, 2026

5  out of  5
rating by Steven Perez
"I can't say enough about Reid from State Farm Insurance. When I couldn't get a hold of the adjuster handling our fire claim I turned to Reid from the local office in Cedar Rapids. She was a big help getting my concerns addressed. If looking for home and auto I highly recommend Jim Humphrey and his staff at State Farm in Cedar Rapids"
We responded:
"Hi! Thank you so much for the wonderful review. We’re very sorry to hear about your fire claim, and we’re glad Reid from our Cedar Rapids office was able to help address your concerns when the adjuster was hard to reach. We truly appreciate your trust and your recommendation of Jim Humphrey and our State Farm team in Cedar Rapids."
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Liz Raymo

March 30, 2026

5  out of  5
rating by Liz Raymo
"Ive had nothing but kindness, courtesy, and willingness to help me out with car insurance. Got my monthly rate dropped, my deductible lowered and am paying half of my payment with a different company then was paying before. Same coverage as I had with other company. Its always a pleasure when I speak to them. So happy I switched to them."
We responded:
"Hi! Thank you so much for the wonderful review. We’re thrilled to hear you’ve experienced nothing but kindness, courtesy, and helpful support with your car insurance. Congratulations on the lower monthly rate and deductible—and we’re glad you’re getting the same coverage while paying less. We truly appreciate you switching to us and look forward to assisting you anytime."