Reviews
State Farm® Agent Jim Humphreys
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
D Nelson
November 2, 2026
"Everyone we speak with about our Homeowners and automobile insurance policies is very knowledgable about our insurance and provides information that helps us understand the policies and how we can get better coverage at the best price."
Chad Kirkpatrick
October 30, 2026
"I had a great experience working with Toni throughout my recent car insurance claim. She was extremely helpful, professional, and responsive every step of the way. She took the time to answer my questions, explain the process, and make sure everything was handled smoothly. Having someone who genuinely cares and goes the extra mile made a stressful situation much easier. I truly appreciate her excellent customer service and would highly recommend her to anyone looking for an insurance agent they can trust!"
We responded:
"Thank you so much for the awesome review, Chad! ⭐ We're so glad Toni was able to make a stressful situation a little easier. She truly cares about our customers, and we're lucky to have her on our team! We appreciate your kind words, your recommendation, and the trust you've placed in our office!"
Richard Julich
October 23, 2026
"Jim Humphreys as a State Farm agent is pleasant to deal with and very professional in his manner. I have had a positive interaction with Jim, he responded quickly with our request."
We responded:
"Thank you so much for the 5-star review! ⭐ We’re glad to hear Jim was able to help you quickly and make your experience a positive one. We truly appreciate your kind words and your trust in our State Farm team!"
Sheryl Doonan
October 22, 2026
"Brian at State Farm was thorough and kind. We are saving a lot on our home/auto premium, which is a blessing"
We responded:
"Thanks for the 5-star review! ⭐ We're glad Brian took great care of you and helped you save on your home and auto insurance. We appreciate you choosing us!"
Ezekiel Stone
October 8, 2026
"Was able to save me money and better coverage, overall great experience so far, only thing I don’t like is the reinstatement email makes me think insurance lapsed."
We responded:
"Thank you for the 5-star review! We're so glad we could help you save money and find better coverage! We also appreciate your feedback about the reinstatement email and understand how that wording could be confusing. Please don't hesitate to reach out if you ever have questions about your coverage. We're always happy to help!"
Marissa Ramirez Machado
October 6, 2026
"Gherlen Moreno, ha sido la mejor agente, siempre me atiende y aclara mis dudas. Excelente que tengan servicio en español"
We responded:
" Muchas gracias por tomarse el tiempo de compartir su experiencia! Nos alegra muchísimo saber que recibió un excelente servicio y que pudimos ayudarle con sus necesidades de seguro. Agradecemos sinceramente su confianza y esperamos seguir brindándole el mejor servicio posible. Gracias por elegirnos!"
Julie Taylor
October 6, 2026
"Very nice staff, prompt about getting back to you."
We responded:
"Thanks Julie we appreciate if!"
Kevin Havran
October 6, 2026
"Exceptional Customer Service! 2026 Rates are almost half of what i was paying my previous Homeowners, Auto & Umbrella Policies! Well Done! Wendy Shultz Is An Outstanding Agent!"
We responded:
"Thank you so much for the amazing 5-star review! We're thrilled we could help you save money on your home, auto, and umbrella insurance while providing great service. Wendy will be so happy to hear your kind words! We truly appreciate your trust in our team and are glad to have you with us!"
Milena Arévalo Cuello
October 6, 2026
"Gherlen para mi fue una asesora con Gran capaicidad donde abordo una information completa y precise donde yo me senti Segura y confiable con esta aseguranza y unirme a su equipo. Gracias Gherlen"
We responded:
"Muchisimas gracias por este excelente review Milena Arevalo! Nos hace muy Felices saber que se sintió escuchado, apoyado y bien atendido. Para nosotros, cada cliente es importante. Agradecemos mucho su confianza!"
Siam Granado
September 30, 2026
"Muy satisfecho con la duda que tenia sobre mi seguro,un trato excepcional de parte de gerlen"
We responded:
"Muchas gracias! Nos alegra saber que tuvo una excelente experiencia. Gracias por elegirnos!"
Lucas Ellyson
September 25, 2026
"Friendly, willing to answer all questions"
We responded:
"Thanks so much for the 5 stars! We're glad our team made you feel welcome and took the time to answer your questions. We truly appreciate your support and are always happy to help!"
James Teahen
September 23, 2026
"Have been with Jim Humphreys for several years. Him and his team have always shown top notch service!"
We responded:
"Thank you we appreciate you!"
Deborah Cameron
September 23, 2026
"We continue to appreciate the coverage and peace of mind we have with State Farm for our autos and home."
We responded:
"Thank you so much for the 5 stars! We're happy to know you feel confident and protected with your home and auto coverage. We truly appreciate your continued trust in our team and are always here whenever you need us!"
Heather Searles
September 22, 2026
"I've been here 20 years and they are the absolute best!!! And i actually worked for a competitor and STILL kept them because their knowledge and friendliness are unparalleled."
We responded:
"20 years! We can't thank you enough for sticking with us all these years! Your kind words mean so much to our team. We're lucky to have customers like you and look forward to many more years together!"
Michael Gehring
September 8, 2026
"Lydia was very helpful in setting up homeowners insurance for our new home.
Just took a few minutes on the phone and she sent me the quote in less than 15 minutes so I could forward it to the lender."
We responded:
"Thank you so much for the great review! We're happy to hear Lydia made the process quick and easy for you. We'll be sure to share your kind words with her! Congratulations on your new home and thank you for trusting Jim Humphreys State Farm with your insurance needs!"
Junior Galindez
September 8, 2026
"Exelente atencion son muy amables atentos y responsables"
We responded:
"Exelente atencion son muy amables atentos y responsables
Muchas gracias por su review y por confiar en nosotros! Apreciamos mucho su apoyo! "
Michael
August 19, 2026
"Professional, friendly, and engaged. I always feel listened to and understood, and my concerns are addressed quickly."
We responded:
"Thank you so much for the 5-star review! We're happy to hear that our team makes you feel heard and taken care of. We're always here to help and truly appreciate your kind words and trust in our office!"
Dan Green
August 17, 2026
"Great experience spent a lot of time making sure I was comfortable with our selection."
We responded:
"Thank you for your 5-star review! We're so glad you had a great experience with our team. Taking the time to understand your needs and making sure you feel comfortable and confident in your coverage is always our priority. We truly appreciate your trust in Jim Humphreys State Farm!"
Charity Clary
August 7, 2026
"Brian helped me to make the process of getting my life insurance policy so smooth and easy. I will use him for sure in the future for other policies for my husband and children."
We responded:
"Thank you Charity! We appreciate your support! "
Eric Gendreau
August 4, 2026
"They are always very responsive to any updates or questions I have. I'm glad to know Jim and his staff are there when I need them."
We responded:
"Thank you for your 5-star review! We’re so glad to hear that our team has been responsive and helpful whenever you need us. We truly appreciate your trust and look forward to continuing to provide you with great service!"
Gary Scott
July 31, 2026
"We've had insurance for home and autos through Jim's office for 9 years. Always prompt with any updates and changes and answering questions."
We responded:
"Thank you so much for your 5-star review and, most importantly, for trusting us with your home and auto insurance needs for the past 9 years! We truly value your loyalty"
Daniel Oakley
July 29, 2026
"SO EASY TO WORK WITH AND ALWAYS HAS AN UPLIFTING PERSONA ABOUT THEIR TEAM TOGETHER. WOULD RECOMMEND THEM TO ALL MY FRIENDS."
We responded:
"Hi! Thank you so much for the wonderful review. We’re happy you found us easy to work with and that our team’s uplifting, positive attitude has made a difference. We truly appreciate your recommendation and that you’re sharing us with your friends!"
A. Orellana
July 27, 2026
"Great experience switching to State Farm. The process was extremely fast and simple. Not only was I able to significantly improve my coverage limits, but I also secured a much lower premium compared to my previous insurer. Highly recommended for their service and convenience."
We responded:
"Thank you so much for your fantastic 5-star review and for choosing our State Farm office! We’re thrilled to hear that making the switch was quick and easy, and even more excited that we could help you find better coverage at a lower premium. Providing exceptional service while helping our customers protect what matters most is always our goal. We truly appreciate your trust and recommendation, and we look forward to serving you for years to come!"
Autumn H
July 14, 2026
"Wendy and Reid quite literally flipped my life around for the better with answers to my questions, and going beyond the job description to help me find the correct documentation. I am eternally grateful for your guys' kindness and empathy, and helpfulness!!"
We responded:
"Autumn thank you for the kind words! And thank you for allowing us to help you we know you have a choice, and thank you for choosing us!"
Jane F. Bourgeois
July 9, 2026
"I can't imagine life without Wendy and her team at State Farm when life's unexpected events occur! Thank you, Wendy, for having our 'insurance back' and 'on it' with every claim you wrangle!"
We responded:
"Dr. B thank you for taking the time 5 stars from you means a lot! Thank you thank you thank you!!! "