State Farm® Insurance Agent Jim Humphreys

"I'm frustrated by how many mistakes the staff at this agency have made. We have a personal account with vehicle and home insurance. I opened a NEW account for a nonprofit. Only, they didn't sell us the correct policy -- and used the nonprofit login info but attached our personal policies but NOT the nonprofit's policy. I've spent too much time trying to get staff to resolve this issue. It's not that difficult: there are two accounts, people."

"Very fast service and show they truly care about me and my insurance needs. Thankyou!!!"

"Customer service at this office is Great. Thank you Alex for all your help!"

"Always helpful and expedient."

"Service was excellent!"

"I was unable to get a receipt for services rendered that my insurance would cover. After many attempts to the service, I contacted State Farm, and they were able to get what I needed very quickly. I’ve been a member of State Farm insurance for 50 years, and have never had a problem or complaint with them."

"I’ve been with State Farm since I was 16 years old and have been part of Jim’s group since around 2011 or 2012. Throughout the years, I’ve had a consistently positive experience and have nothing negative to say about how the group conducts business. Their professionalism and dedication have always stood out."

"Wendy was a pleasure to work with and made everything very understandable and was extremely patient with all of my questions. It was strangely enjoyable. Thank you very much."

"Wendy did a great job of explaining my coverages. Office staff was very friendly and professional! Would definitely recommend for your insurance needs!!"

"The service is great if you have a question they will get the answer. Been with them for years."

"I’ve personally known Wendy for years and trust her to take care of all of my insurance needs. She’s always treated me like family, as has Jim. I would definitely recommend their services!"

"The team has always been friendly and willing to help you out at what you need. Very knowledgeable."

"Great friendly staff and excellent service!!!"

"This experience was good. Past experience when we needed help with derechio clim was horrible. Called liars and told we were attempting to cheat State Farm. Our agent, Jim Humphries basically abandoned us."

"Very cooperative"

"Great service."

"Not recommended I paid my car insurance for 6 months and month and half later I received a bill saying that I was late on my payment that happened 2 times I decided to go with different insurance.👎🏻"

"I don't understand the structure of the company, but over a year later, with another winter approaching, and we're still getting the run around trying to get our derecho damage repaired. Adjusters come out and meet with contractors and on site see and agree they see the damage, but then when their official report comes through it doesn't acknowledge the damage. Additionally, I've heard excuses of "1400 customers affected by the derecho", yet our claim was rejected because "we have no record of a storm on that date" from the adjusters. If State Farm is so aware of this storm, why are we dealing with this? I had given a 5 star review years ago from my "on boarding" experience, but now that there's the first time I actually need something back from the company, it's all run around and excuses while the water damage of leaks through the roof get worse. It seems that State Farm is only interested in taking your money but not providing coverage on your policy."

"Top notch customer service"

"Very happy with service and price"

"Lydia and Monique are the best to work with for all my needs."

"Great agency to work with. Lydia is the best!"

"Got good service for many years. Now that I've moved, they continue to call, text and email even though I have asked them to desist."

"They are very helpful in everything they do."

"Lydia Clark is great to work with, helping me with claims due to the derecho."