State Farm® Insurance Agent Jim Humphreys
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brian Norton
September 26, 2025
"No matter who I get they are always helpful with there service."
Damon Smith
September 23, 2025
"I have been with them for several years. Any time I have needed anything, they were on top of it! Customer Service is amazing also!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Hope O'Bannon
September 17, 2025
"Reid was very professional and answered all of my questions. Very polite and kind"
"Reid is great!! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Beth Orr
September 16, 2025
"Professional and prompt customer service was always given."
"Thank you so much, Beth! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Michael Mitchell
September 10, 2025
"Very Good"
"Thanks, Mike and thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Wendy Mudd
September 9, 2025
"Great customer service and easy to work with."
"Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!"
Tracy Berta
September 2, 2025
"Jim Humphrey Insurance is always so helpful. Whenever I have questions or changes, they are right there! Excellent customer service!"
"Thank you so much, Tracy for your feedback and 5-star review!! We appreciate your business and look forward to many more years of working with you. "
Rachel Ryan Tharp
August 21, 2025
"Very helpful. Answered all my question."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Dorothy DeSouzaGuedes
August 5, 2025
"I'm frustrated by how many mistakes the staff at this agency have made. We have a personal account with vehicle and home insurance. I opened a NEW account for a nonprofit. Only, they didn't sell us the correct policy -- and used the nonprofit login info but attached our personal policies but NOT the nonprofit's policy. I've spent too much time trying to get staff to resolve this issue. It's not that difficult: there are two accounts, people."
"Thank you for your feedback, Dorothy—I appreciate you bringing this to our attention. We strive to help people to the highest standard we can every day. While it’s not an excuse, the agent who originally assisted you is no longer with our office. We’re grateful to serve the Cedar Rapids community and are committed to delivering five-star service to everyone who interacts with our team. Please don’t hesitate to call our office to speak with me."
Kimberly Holvenstot
August 4, 2025
"Very fast service and show they truly care about me and my insurance needs. Thankyou!!!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Carmen Sanchez
July 22, 2025
"Customer service at this office is Great. Thank you Alex for all your help!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. We think Alex is great too! "
Norm Wilkerson
July 21, 2025
"Always helpful and expedient."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Carroll Smith
July 17, 2025
"Service was excellent!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Jan Dickinson
July 15, 2025
"I was unable to get a receipt for services rendered that my insurance would cover. After many attempts to the service, I contacted State Farm, and they were able to get what I needed very quickly. I’ve been a member of State Farm insurance for 50 years, and have never had a problem or complaint with them."
"That's amazing! Thanks, Jan! We’re thankful for customers like you!!! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Brian Smith
June 11, 2025
"I’ve been with State Farm since I was 16 years old and have been part of Jim’s group since around 2011 or 2012. Throughout the years, I’ve had a consistently positive experience and have nothing negative to say about how the group conducts business. Their professionalism and dedication have always stood out."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Brian F
June 6, 2025
"Wendy was a pleasure to work with and made everything very understandable and was extremely patient with all of my questions. It was strangely enjoyable. Thank you very much."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Lamar Miles
April 24, 2025
"Wendy did a great job of explaining my coverages. Office staff was very friendly and professional! Would definitely recommend for your insurance needs!!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Dan Rochester
April 23, 2025
"The service is great if you have a question they will get the answer. Been with them for years."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Trisha Duay
April 23, 2025
"I’ve personally known Wendy for years and trust her to take care of all of my insurance needs. She’s always treated me like family, as has Jim. I would definitely recommend their services!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
rae rochester
April 23, 2025
"The team has always been friendly and willing to help you out at what you need. Very knowledgeable."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Chris Phipps
October 31, 2023
"Great friendly staff and excellent service!!!"
"Chris, Thank you for the kind review and trusting our team with your Insurance needs."
Ann Fry
July 28, 2023
"This experience was good. Past experience when we needed help with derechio clim was horrible. Called liars and told we were attempting to cheat State Farm. Our agent, Jim Humphries basically abandoned us."
"Ann, I am so sorry for your comments about Derecho, unfortunately we were stretched so thin during those trying times, with the power to my office out for two weeks, we really tried to help all our customers and know we fell short in too many cases. Going forward we will do our best to help all our customers. Thank you, Jim"
Akaff Diam
June 5, 2023
"Very cooperative"
"So glad that we could assist you with any of your insurance questions or needs, Akaff! Thank you for the 5 star review! We strive to provide you with the customer care that you deserve!"
Mark Ranard
March 25, 2023
"Great service."
"Thank you for choosing the Jim Humphreys State Farm Agency!"
sergio pineda
November 29, 2022
"Not recommended I paid my car insurance for 6 months and month and half later I received a bill saying that I was late on my payment that happened 2 times I decided to go with different insurance.👎🏻"
"Sergio, I am so sorry we really try to take good care of our customers. Please give us a call in the office to discuss further. "